|

|

SOLUTIONS

FOR YOU

Credible. Professional. Quality.

At Pivotal Pro Services, we pride ourselves on our team's extensive experience in both homecare services and technology. Drawing from these experiences, we have developed a service that addresses the unique challenges of providing world-class care to individuals in their homes.

We understand the ins and outs of homecare, and our passion for it is evident in everything we do. Trust us to provide the professional services you need to excel in the homecare industry, including our flagship on-call answering service.

Outsourcing Solutions Made Easy.

Our Services

After Hours Phone Coverage. We understand that homecare is a 24/7 operation.  Our dedicated team is ready to handle calls and ensure that your clients receive the support they need, no matter the time.

Inbound and Outbound Sales Management. Our team efficiently captures, nurtures and converts inbound lead flow into qualified opportunities for your agency. Increasing client acquisition.

Applicant Management. Whether you’re hiring, onboarding, preparing compensation or building culture, Pivotal Pro Services gives you the tools and insights to focus on your most important asset — your people.

After Hours Phone Coverage

At Pivotal Pro Services, we understand the challenges that homecare agencies face, especially when it comes to handling on-call situations and after-hours service inquiries. Our representatives act as an integrated member of your agency, answering phones, handling on-call situations and after-hours service inquiries.

With state-of-the-art call center and help desk technology, we ensure that all your calls are handled professionally and efficiently. We are committed to providing top-notch service to agencies across all 50 states as a reliable partner in delivering exceptional care to your clients.

• Expert telephone assistance 
• Effortless appointment coordination 
• Reliable and dependable support
  

Inbound and Outbound Sales Management

Reach prospective clients and build trust among your community with the Pivotal Pro Services team. Our highly trained team will ensure you make the right impression from the start.

• Proven Processes
• Scalable Outbound Prospecting
• Inbound Lead Management
• Custom Reporting

Applicant Management

Save time, collaborate better and work smarter with Pivotal Pro Services applicant management services. Our team collects and reviews applications, so you can easily capture what you need to select your best candidates and spend less time on process, more on mission.

• Acquire initial candidate details 
• Determine leading candidates
• Optimize your candidate workflow